Terms of Service

Effective Date: 06/06/2025

Welcome to HopeString (“we,” “our,” or “us”), accessible at https://www.hopestring.com. By accessing or using our platform, you agree to be bound by these Terms of Service (“Terms”). If you do not agree, please do not use our platform.

1. Who We Are

HopeString is a private, AI-powered social network designed to support neurodiverse individuals, parents, caregivers, and allies. We provide a safe space for connection, learning, and peer support.

2. Eligibility

You must be at least 18 years old to create an account. By using our platform, you represent that:

• You are legally able to enter into this agreement
• You will provide accurate information during registration
• You will comply with these Terms and our Community Guidelines

3. Acceptable Use

You agree not to use HopeString to:

• Violate any applicable laws or regulations
• Harass, abuse, or harm others
• Post false, misleading, or harmful content
• Infringe on the intellectual property rights of others
• Share medical information about others without explicit consent
• Attempt to access unauthorized parts of the platform or disrupt service

We reserve the right to remove content or suspend accounts that violate these Terms.

4. User Content and Responsibility

You are responsible for any content you post, including comments, messages, media, or profile information. You grant us a non-exclusive, worldwide license to use, display, and share your content solely for operating and improving the platform.

You retain ownership of your content.

5. Health-Related Content Disclaimer

HopeString is not a healthcare provider. Information shared on the platform is for peer support only and should not be considered medical advice. Always consult a qualified professional regarding health matters.

6. Account Termination

We may suspend or terminate your account if you violate these Terms, our Privacy Policy, or applicable laws. You may also delete your account at any time in your profile settings.

7. Privacy

Your privacy is important to us. Our collection and use of your personal information is governed by our Privacy Policy.

8. AI-Powered Features

Certain features of HopeString use AI to provide peer matching and personalized recommendations. These features are designed to enhance your experience but are not guaranteed to be accurate or free from error.

9. Intellectual Property

All HopeString trademarks, logos, and platform content (excluding user content) are our property or licensed to us. You may not use them without written permission.

10. Disclaimers and Limitation of Liability

HopeString is provided “as is” without warranties of any kind. We are not responsible for:

• User-generated content
• Errors, interruptions, or platform unavailability
• Any indirect, incidental, or consequential damages arising from your use of the platform

Our total liability is limited to the amount you have paid us, if any, in the past 12 months.

11. Changes to These Terms

We may update these Terms from time to time. We will notify users of significant changes. Your continued use of HopeString after changes take effect constitutes acceptance.

12. Governing Law

These Terms are governed by the laws of the State of Massachusetts, United States, without regard to conflict of law principles.

13. Contact Us

If you have questions about these Terms, contact:

HopeString
Email: support@mg.hopestring.com
Website: https://www.hopestring.com